Privacy Policy

1. Introduction

Simply Comfortable ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and billing address
• Payment information (processed securely by our payment providers)
• Booking preferences and special requests
• Communication history with our team
• Feedback and survey responses

3. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your booking
• Send promotional offers (with your consent)
• Improve our services and website
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Our hotel properties to fulfill your reservation
• Payment processors to complete transactions
• Service providers who assist our operations
• Legal authorities when required by law

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

For questions about this Privacy Policy or your personal data, please contact:
Email: privacy@high.co.th
Phone: +66 2 123 4567